Sales Support Engineer - Remote Job at Acuity, Atlanta, GA

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  • Acuity
  • Atlanta, GA

Job Description

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We use technology to solve problems in spaces, light, and more things to come for our customers, our communities, and our planet.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We design, manufacture, and bring to market products and services that make a difference in peoples lives, focusing on sustainability and technology.

Job Summary

We seek a problem solver with application engineering and/or programming experience in BAS controls to support our network of End-Users, consulting engineers, digital partners, and OEM customers with industry-leading technology adoption.

Travel

Travel across US/Canada, with possible global travel up to 50% for onboarding, trade shows, and technical support.

Key Tasks & Responsibilities


  • Support new product introductions and technical sessions/webinars.
  • Assist with customer onboarding and industry trade shows.
  • Demonstrate product features and provide training.
  • Support projects adopting new technology.
  • Collaborate with engineering and product teams on product capabilities.


Preferred Skills and Experience

Experience with Tridium Niagara Framework (AX/N4 certification preferred).

Skills and Minimum Experience
  • Deep knowledge of Tridium Niagara Framework and EC-Net.
  • Understanding of HVAC systems and control programming.
  • Ability to explain complex topics simply.
  • Knowledge of protocols like BACnet, Modbus, Lonworks.
  • Understanding of MSTP and IP networking.


Additional Skills That Stand Out
  • Experience with IoT, APIs, Python, Java, C++.
  • Tinkering, building, or creating hobbies.
  • Advanced IP networking, Linux, Docker/Containers experience.
  • Experience in industrial controls, especially in data centers.


Join a dynamic sales team with a supportive culture, working on controllers with embedded graphics and container support. We value diversity and are an equal opportunity employer.

Compensation range: $80,400 - $144,700, depending on experience and location.

Job Details


  • Seniority level: Entry level
  • Employment type: Full-time
  • Industry: Appliances, Electrical, and Electronics Manufacturing


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Job Tags

Full time, Remote work,

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