Job Description

Job Description

6+ Month Contract to Hire Position

Location - Minneapolis, MN (2 days a week onsite)

Our client is looking to add a Legal Invoice Review Quality Assurance Analyst (“QA Analyst”) that will be responsible for performing the quality assurance testing for the Legal Bill Analysis Center of Excellence (LBACOE). The Legal Bill Analysis (“LBA”) process involves the prompt, accurate and efficient auditing of electronically submitted legal fee and expense invoices submitted by law firms and vendors of our clients.

As part of our quality assurance process, the QA Analyst will conduct an expert peer review of LBACOE invoice analysts’ work while independently utilizing his or her specialized legal expertise, knowledge base and education. After making a comprehensive, expert assessment of the legal context and terminology in the invoice, the QA Analyst will make additional adjustments to previously-adjusted invoice line item entries, if needed, and document the comprehensive justification for such adjustments. The QA Analyst will also make corrections to adjusted and non-adjusted invoice lines. Moreover, the QA Analyst, as part of our Appeals Team, will engage in written communications with the law firm vendors of our customers regarding the adjustments made to invoice line item entries by the LBACOE. The ultimate goal of QA Analyst communications with the law firms is to fully leverage the QA Analyst’s robust legal knowledge base and partake in legal expert-to-expert discourse so as to arrive at a reasonable, mutually-agreeable resolution on disputed invoice adjustments, subject to our customers’ ultimate directive(s).

The QA Analyst will also provide guidance to business unit partners regarding issues or opportunities within the LBA process.

• Drive the results of the LBACOE quality assurance process
• Verify the compliance to legal billing guidelines by law firms and vendor submitting invoices.
• Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items.
• Use legal knowledge and careful discretion to make corrections to adjusted and non-adjusted invoice lines as needed.
• Forward the audited and peer-reviewed legal invoice through the review chain as required.

Requirements:

• Bachelor’s Degree required. Juris Doctor degree from an ABA-accredited law school required. Experience, Knowledge and Tools Required Experience
• 0-2 years of the following experience
• Prior experience in a legal services or legal invoice auditing environment.
• Prior experience with direct communication with law firms in a legal billing context.
• Experience with handling conflict with law firms, in writing and telephonically.
• Highly developed communication skills, including both excellent written and verbal skills.
• Firm grasp of the Federal and/or State Rules of Civil Procedure.
• Insurance defense and civil litigation experience preferred.
• Prior legal invoice auditing experience either in-house or with a third party legal invoice auditing company strongly preferred.
• Prior experience in auditing claims litigation.
• Experience in handling appeals of legal invoice claims adjustments.
• Prior experience with direct communication with law firms in a legal invoice review context.
• Experience with handling conflict with law firms, in writing and telephonically.
• Highly developed communication skills, including both excellent written and verbal skills.

The anticipated hourly rate range for this position is ($29-31/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

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