Job Description
Join our dynamic team at Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) with our Orem, Utah, Promise Program for women, particularly women with children, in substance use treatment. As a crucial part of our healthcare organization, you'll have the opportunity to make a real difference in the lives of our patients and their families. If you are passionate about making a difference in the lives of others, their children and their families, this position is perfect for you. This role will allow you to showcase your excellent customer service skills and be the first point of contact for those seeking our services. Your dedication and professionalism will contribute to the outstanding reputation of Wasatch Behavioral Health. Exciting challenges await you as you grow your career with us.
Apply now and be part of our compassionate team dedicated to providing top-notch care to our community.
SCHEDULE: MONDAY-THURSDAY 7:30 AM-6:00 PM 4/10'S
COMPENSATION: $16.49-$20.90 Per Hour (DOE)
A little about Wasatch Behavioral HealthYou could not find a more exceptional fit for your career than Wasatch Behavioral Health! As a local government agency, we are committed to provide access to mental health services to everyone in our community. Wasatch Behavioral Health needs kind and motivated people to best support our clients and clinicians. If you have some experience or education, or even just an interest in the field of Mental/Behavioral Health, come join us!
What's your day like?As a Part-Time Care Team Assistant (Receptionist) at Wasatch Behavioral Health at our Promise program in Provo, Utah, you will play a vital role in ensuring the seamless operation of our healthcare facility. Your responsibilities will include greeting clients with a warm welcome, providing top-notch customer service, and efficiently managing incoming calls. You will have the opportunity to make preliminary assessments of individual needs and urgency for services, ensuring clients are promptly assigned to the most suitable service provider. Additionally, scheduling appointments, receiving payments, and responding to billing inquiries will be part of your daily tasks. Your organization skills will shine as you prepare and maintain client information, charts, and records.
Acting as a liaison for clients, healthcare professionals, and insurance companies, you will serve as a patient advocate and assist in obtaining necessary authorizations. Join us in making a difference in the lives of those we serve.
What you need to be successfulTo excel in the role of Part-Time Care Team Assistant (Receptionist) at our South Provo Clinic candidates must possess a high school diploma or GED, along with at least six months of clerical or secretarial experience. Strong communication skills, both verbal and written, are essential in effectively interacting with clients and colleagues. Proficiency in basic computer applications and the ability to quickly learn new software tools will be beneficial in managing appointments, client information, and billing inquiries.
Attention to detail, excellent organizational abilities, and a customer-centric mindset are key attributes for success in this position. A compassionate and empathetic approach, coupled with a problem-solving attitude, will enable you to navigate various situations with professionalism and care. Join our team and showcase your skills in making a positive impact within our healthcare community.
Knowledge and skills required for the position are:
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